Our Best Partners

Ubersmith
For years now, Ubersmith has had an official partner program. It’s a global program with partners operating in many different countries. These partners help Ubersmith create broader, deeper and more valuable solutions for our customers and the broader market. The main categories of partners we have including the following: Payment partners Cloud partners Hardware partners Services partners In this blog post, I wanted to highlight four of our favorite partners and share some information about each of their companies. These are the partners with whom we are most active and appreciate the most – whether that means building joint solutions, going to market together, sharing leads, servicing customers together and / or helping in another way. Here are the partners: Authorize.net Devtech OnApp PayPal Authorize.net is a leading provider of…
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[From the Blog] WHMCS Version 8.3.2 Released

WHMCS
Today we have released WHMCS 8.3.2 which contains fixes regarding the Affiliate system in 8.3.1. If you are currently running 8.3.1 and use the Affiliate system with the Commission Delay feature you can read more about this specific issue here. WHMCS 8.3 includes Automatic WordPress Provisioning , Stripe and PayPal Dispute Management, Improved Client Profile Summary, Friendly URLs for Products, DNS Validation for SSL and more. Getting the UpdateYou can update automatically using the...View the full blog post
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[From the Blog] How-To: Using Validation.com to automate fraud order management

WHMCS
Fraudulent orders can be a big cost for online businesses - both in time as well as money. The Validation.com integration in WHMCS aims to help reduce that burden. With Validation.com, you can perform automated customer identity verification when customers fail a fraud check, helping you and your team to make more informed decisions about whether to accept high risk orders. How it works?When enabled in WHMCS, customers will be automatically prompted to securely submit proof of their identity...View the full blog post
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Our New Head of Sales

Ubersmith
Please join me in congratulating Nicolette Dieffenbaugher on a well-deserved promotion to Director of Business Development for Ubersmith. In this role, she will be leading all of our sales and partnership activities globally. She joined us nearly two years ago from a customer loyalty AI tech company called Lassie and prior to that worked at a fashion, beauty and lifestyle internet company called Wheretoget. Nicolette has done a great job on everything she’s touched from partnerships, analytics and sales operations to sales development, interim marketing and recently sales. As head of partnerships, she did a superb job working with our numerous payments, cloud, hardware and services partners around the world. Among other initiatives, she led our recent push into setting up and proving out for our customers key development partners…
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[From the Blog] How-To: Offering WordPress Hosting with WHMCS

WHMCS
WordPress powers over 30% of websites on the internet, with the number growing all the time. For many people, WordPress is the ideal site building solution because of its ease of use and flexible nature which thanks to its plugin and theme systems can enable you to build almost any type of website you like. As a web hosting provider, if you're not offering dedicated WordPress hosting, you could be missing out on potential customers. WHMCS can fully automate the setup of hosting with WordPress...View the full blog post
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Octopus System

Ubersmith
“A good billing system is like an octopus.” From Wikipedia: Octopus (pl. octopuses/octopi) are soft-bodied, eight-limbed molluscs of the order Octopoda. Yes, an octopus has eight limbs. The thought that a billing system is like an octopus occurred to me some years ago when thinking about Ubersmith (which is actually more than a billing system, as you know, with billing as the premier component) and other billing / similar systems at a higher level.  I know I discussed the idea internally at that time and have shared it with some customers or partners here or there, but I don’t think I ever formally shared it externally. Ubersmith has eight main components (or limbs): Billing Customer management Sales quoting Order management Device management Support ticketing Customer portal Plugin system and API…
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[From the Blog] WHMCS 8.3.1 Released

WHMCS
Today we have released WHMCS 8.3.1, which contains bug fixes and usability improvements for the 8.3 release, which includes Automatic WordPress Hosting, Stripe and PayPal Dispute Management, and much more! Getting the UpdateYou can update automatically using the Automatic Updater. Simply navigate to Utilities > Update WHMCS to begin the update process. As always, manual downloads are also being made available for those who wish to upgrade manually. You can download both the full release and...View the full blog post
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A Quarter in at Lumine

Ubersmith
It’s now been a full calendar and fiscal quarter since we were acquired by the Lumine Group on July 1, 2021. In this post, I wanted to share a summary of some of the things that have happened since then for our customers and for our team at Ubersmith.  After we closed, we immediately made external and internal announcements by both Ubersmith and Lumine. Our team took the news well and was excited. It was great to see so much support coming from our customers, partners, analysts and others. Our customers, in particular, appreciated that we would no longer be owned by a parent company that competed directly with many of them in the data center and cloud services markets.  There was quite a list of onboarding sessions that various…
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Clientexec 6.4.2 Maintenance Release

Clientexec
We are releasing a patch version to the 6.4 series to resolve issues that have been found since the 6.4.1 release. As a stable release, 6.4.2 is the recommended version for all new installs and upgrades. To download Clientexec 6.4.2 click here. If you are upgrading from a previous version click here to see the upgrade guide. 6.4.2October 15, 2021 ImprovedUpdated top header menu to not hide when you scroll on client area. ImprovedNew installs now default "Shared Web Hosting" to "compare/modern" style. ImprovedUpdated error message when testing mail configuration. ImprovedUpdated action cogwheel to only show if there are actions to be taken on products list. ImprovedUpdated login page to add missed the sub-page header ImprovedUpdated dashboard packages list to add actions column ImprovedUpdated WHMCS importer to display connection errors…
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